I was the design leader for the Trust & Safety portfolio, where we built the most trusted job marketplace on the Internet and reduced fraud by 83%.
I joined Capital One to develop Capital One's internal data search engine, The Exchange. This platform is used by hundreds of data analysts, data scientists and software engineers at Capital One to unlock the potential of data and deliver value to customers.
Alarm.com is a home automation and Internet-of-Things company. I got to launch over 30 products in my time there and design for every platorm.
Data informed, data-driven, qualitative vs quantitative data, they're all important, but there is even more potential for new products and solutions if designers learn the basics of machine learning and artificial intelligence. This toolkit can help you take the first steps in a new journey.
Design is hard, but you don't have to do it alone. I've created this resource for anyone working in tech who wants to learn a little bit more about the basics of UX, content design, research, development or product management.
I took the scenic route to design. I studied Computer Science and worked as a software engineer about 15 years ago, but I always found myself wondering who got to come up with the features that I would spend hours and hours coding. I learned it was the role of designers, and I figured I'd give that a try.
Over the past 10 years of my design career, I’ve grown the most as a practitioner when I’ve learned more about the disciplines that partner with design, like content, research, and data science. I’ve compiled a lot of my learnings in this little resource I’m calling Friends of UX. Hopefully, you'll find something new and interesting.
I'm originally from Guatemala, I play a lot of videos, I learned English by playing Pokemon and watching Friends and I really like pizza. If you want to know a little bit more about me you can see the TL;DR in 30 seconds here.
